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Castelion

Manager, IT Service Desk

Torrance, CA · On-site · Full time · Mid level

About the role

Manage IT service desk operations supporting local and remote teams. Lead a multi-state staff to troubleshoot and resolve IT issues efficiently.

What you’ll do

• Coordinate all end-user IT support issues. • Ensure timely resolution of service desk tickets. • Document support cases and update knowledge base. • Support hardware and software in mixed Windows/Linux environment. • Lead incident response and communications.

What you’ll bring

• 3-5+ years in IT support managerial role. • Experience with engineering, DoD contractors, or startups. • Strong teaching and training skills. • Familiar with device management and networking basics. • Excellent communication and multitasking abilities.

Life at Castelion

Castelion offers a generous benefits package and fosters a culture of focus, ownership, and excellence.

About Castelion

Castelion Corporation develops advanced defense systems with a focus on rapid execution and innovation.

Posted 2 days ago

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Manager, IT Service Desk

Castelion · Torrance, CA · On-site · Full time

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