Find your next role
Discover roles across ambitious teams
1,733 jobs
- More jobs
HeadSpin
Junior Support Engineer
Remote · Full time · Entry level
About the role
Support and maintain HeadSpin's cloud and on-premises devices and infrastructure. Respond to incidents and outages, managing issue lifecycle and escalation.
What you’ll do
• Triage and respond to incident tickets. • Manage tickets until resolution. • Collaborate and escalate to internal teams. • Work with global sites and data center technicians. • Participate in on-call rotation for incident response.
What you’ll bring
• 0 to 2 years technical support experience. • Bachelor’s degree in computer science or comparable. • Knowledge of network fundamentals and incident response. • Experience with Linux, MAC, Android, iOS operating systems. • Strong communication and troubleshooting skills.
Life at HeadSpin
Encourages feedback and input to improve operations. Values a dynamic and healthy team environment.
About HeadSpin
HeadSpin is a developer platform combining data science and global device infrastructure to optimize digital experiences worldwide.