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Hoop Telecoms
IT Support Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Provide technical support to employees and maintain office IT infrastructure. Ensure maximum uptime and resolve network and system issues.
What you’ll do
• Serve as first contact for technical assistance. • Troubleshoot hardware, software, network issues. • Configure and maintain office IT equipment. • Administer user accounts and permissions. • Monitor network connectivity and perform updates.
What you’ll bring
• Bachelor's degree or HND in IT related field. • 1-3 years IT support or systems administration experience. • Knowledge of Windows/macOS operating systems. • Proficiency in Microsoft 365, Google Workspace, VoIP setup. • Strong problem-solving and communication skills.
About Hoop Telecoms
Hoop Telecoms Limited is a telecommunications service provider established in 2017, offering voice, video, and data solutions in Nigeria and West Africa.