Find your next role
Discover roles across ambitious teams
1,166 jobs
- More jobs
Intelics Solutions
IT Support / Help Desk Engineer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Provide technical support and incident management for end-user requests. Manage network, systems, and directory services including Windows Server and Active Directory.
What you’ll do
• Log, track, prioritize, and resolve support tickets. • Troubleshoot Windows, macOS, mobile devices, and peripherals. • Maintain LAN/WLAN and diagnose network connectivity issues. • Manage Active Directory, group policies, and user accounts. • Support Windows Server, backup, and Microsoft 365 administration.
What you’ll bring
• B.Sc., HND, or Associate’s in IT or related field. • Cisco Certified Network Associate (CCNA). • Microsoft Certified Solutions Expert (MCSE) or equivalent. • 2 to 5 years IT helpdesk or network administration experience. • Strong knowledge of Windows, macOS, Active Directory, and Cisco devices.