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RetainPro Management
Front Desk Officer
Lagos, Nigeria · On-site · Full time · Entry level
About the role
The Front Desk Officer manages patient registration, appointments, enquiries, and records accurately. They ensure professionalism and confidentiality while supporting healthcare staff.
What you’ll do
• Manage patient registration and appointments. • Handle enquiries and maintain records. • Communicate professionally with patients and staff. • Manage patient complaints calmly and escalate medical concerns. • Maintain confidentiality and respect patient privacy.
What you’ll bring
• OND/HND or Bachelor's in Business Administration or related field. • 1-3 years in front desk, customer service, or admin roles. • Excellent communication and telephone etiquette. • Proficient in Microsoft Office and digital record-keeping. • Strong organizational and multitasking skills.
About RetainPro Management
RetainPro Management specializes in recruitment and HR services to connect talent with companies for long-term success.