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ShyftOff
Financial Services Agent
Remote · Anywhere in the World · Contract · Entry level
$15–$17 / hour
About the role
Take inbound calls to support cardholders with activation, replacements, disputes, and payments. Help customers manage their money confidently and securely.
What you’ll do
• Handle inbound calls on card activation and replacements. • Process payments, transfers, and disputes accurately. • Verify identity and follow security protocols. • Detect and resolve potential fraud. • Document every interaction accurately.
What you’ll bring
• Clear, empathetic phone communication. • Protect sensitive financial information. • Comfortable using multiple systems. • Composure in fast-paced environment. • Banking or contact center experience preferred.
Life at ShyftOff
Set your own hours with 24/7 coverage and earn certification bonuses. Work remotely as a 1099 independent contractor.
About ShyftOff
ShyftOff provides remote financial services support with a focus on secure, compliant customer interactions.