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Trimmers Social Club
Customer Service Representative
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Serve as a key contact for customers and members, delivering premium service and driving sales. Manage enquiries, bookings, and member engagement to enhance customer experience and business growth.
What you’ll do
• Serve as primary contact for customers and members. • Manage enquiries, complaints, and feedback professionally. • Convert enquiries into bookings and memberships. • Coordinate customer arrivals and service delivery. • Maintain records and prepare customer activity reports.
What you’ll bring
• OND, HND, or bachelor's degree in related field. • Experience in customer service or sales roles. • Excellent communication and telephone etiquette. • Familiarity with CRM and booking systems. • Willingness to work onsite and weekends.
Life at Trimmers Social Club
Join a growing premium lifestyle brand with a professional and collaborative environment. Opportunities to develop sales and customer experience skills.
About Trimmers Social Club
Trimmers Social Club is a premium lifestyle and wellness brand focused on delivering exceptional customer experiences and membership growth.