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Clinix Healthcare Nigeria
Customer Service Representative
Agbara, Lagos, Nigeria · On-site · Full time · Mid level
About the role
Deliver excellent patient experience and support front-desk operations at Clinix Healthcare Agbara Branch. Handle enquiries and ensure smooth service delivery.
What you’ll do
• Welcome and attend to patients and visitors professionally. • Handle enquiries via phone, in person, and digital channels. • Register patients and schedule appointments. • Manage and resolve customer complaints. • Maintain accurate and confidential patient records.
What you’ll bring
• Excellent communication and customer service skills. • Pleasant, patient, and professional disposition. • Strong problem-solving and conflict-resolution abilities. • Good computer literacy and organisational skills. • Minimum HND or Bachelor's Degree, healthcare experience preferred.