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Customer Service Officer
Nigeria · On-site · Full time · Mid level
₦150k–₦250k / month
About the role
The role involves managing client communications and delivering outstanding customer service to promote the company brand. The officer will handle emails, calls, proposals, and presentations to clients globally.
What you’ll do
• Follow up with clients daily via WhatsApp, email, and phone. • Send grammatically correct business emails to business owners. • Conduct telephone conversations confidently with clients. • Generate proposals and make convincing presentations. • Promote company brand through excellent customer service.
What you’ll bring
• Bachelor's degree in any related discipline. • Fluent and eloquent in written and spoken English. • Able to establish outstanding first impressions. • Fast and accurate typing of business letters. • Strong written and verbal communication skills. • Enthusiastic, friendly, and excellent relationship-building skills.