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Beyond Clothing Nigeria
Customer Service Officer
Aba, Abia, Nigeria · On-site · Full time · Mid level
About the role
Provide customer support by attending to client enquiries and resolving order issues. Maintain accurate records and escalate unresolved complaints.
What you’ll do
• Attend to walk-in and online client enquiries. • Assist with order-related issues. • Escalate unresolved complaints and follow up. • Ensure accurate record-keeping of interactions. • Provide support to customers.
What you’ll bring
• 1-2 years experience in customer service. • Good communication and interpersonal skills. • Proficient in basic computer usage. • Customer-focused and professional conduct. • Ability to work independently.
About Beyond Clothing Nigeria
Beyond Clothing is a large-scale garment manufacturer in Aba producing school uniforms, corporate apparel, and casual wear.