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Recruitmentbod Africa
CRM Analyst
Remote · Nigeria · Full time · Mid level
₦1M / month
About the role
Manage CRM platforms and analyze customer and billing data to improve performance. Provide data-driven recommendations and collaborate with teams to optimize operations.
What you’ll do
• Manage CRM platforms, workflows, and billing processes. • Analyse customer, campaign, publisher, and billing data. • Monitor customer retention and billing performance. • Prepare daily performance reports. • Investigate performance anomalies and CRM issues.
What you’ll bring
• Experience with CRM platforms and billing analytics. • Strong analytical and problem-solving skills. • Proficiency in Excel or Google Sheets. • Experience with CRM and billing platforms like Konnektive. • Understanding of customer retention and payment gateway operations.
About Recruitmentbod Africa
Recruitmentbod Africa is a recruitment company connecting businesses with top-tier talent across key industries.