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Amani Advisory
Client Service Support Officer
Lekki, Lagos, Nigeria · On-site · Full time · Mid level
About the role
Provide customer service support in the fashion and lifestyle industry by handling enquiries, closing orders, and ensuring customer satisfaction.
What you’ll do
• Respond to customer enquiries via email, chat, phone, and social media. • Support sales by guiding customers and closing orders. • Provide accurate product and pricing information. • Coordinate with inventory and logistics teams for order processing. • Maintain records of enquiries, sales, and customer feedback.
What you’ll bring
• HND or B.Sc. in relevant field. • 2 years customer service experience in fashion or retail. • Proficient in Microsoft Office and Google Workspace. • Strong communication and organizational skills. • Ability to handle multiple priorities calmly.