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Avetium Consult
Client Service Representative
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Provide professional client service experience including onboarding, KYC validation, and issue resolution. Support card issuance and customer education on digital products.
What you’ll do
• Ensure positive and professional client service experience. • Customer onboarding and account opening. • KYC validation and regulatory compliance checks. • Card issuance support and lifecycle management. • Resolve customer inquiries, complaints, and service requests.
What you’ll bring
• Minimum OND in related field. • 2 years experience as client services representative. • Experience in banking sector customer service. • Ability to coordinate with other departments. • Excellent interpersonal and recordkeeping skills.