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Stanbic IBTC Bank
Client Branch & Campus Support Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Provide support and monitor IT systems to ensure efficient, reliable, and secure operations. Resolve technical problems quickly to minimize disruption and meet service level agreements.
What you’ll do
• Support and monitor IT infrastructure hardware and software. • Resolve technical problems quickly to minimize disruption. • Handle and document incidents and service requests. • Ensure service availability meets agreed targets. • Implement projects and changes to support business objectives.
What you’ll bring
• BSc in IT, Computer Science or related field. • 2-3 years post qualification experience in similar role. • Relevant professional certification is an advantage. • Strong incident and problem management skills. • Competent in IT applications and service management processes.
Life at Stanbic IBTC Bank
Stanbic IBTC Bank offers a flexible and vibrant working culture focused on innovation and client service excellence.
About Stanbic IBTC Bank
Stanbic IBTC Bank is a leading African banking group operating across 16 African countries, committed to technical innovation and exceptional client service.