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The Concept Group
Application Support Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
The Application Support Officer will operate, maintain, and support proprietary platforms ensuring reliable operations and business continuity.
What you’ll do
• Administer and monitor proprietary platforms. • Manage user accounts and access rights. • Provide first-line application support and troubleshoot incidents. • Monitor backups and conduct restore tests. • Support system changes and maintain documentation.
What you’ll bring
• Bachelor’s degree in related discipline. • 2 years experience in application support or systems administration. • 1 year supporting live business applications. • Experience in financial services is an advantage. • Relevant IT certifications are a plus.
Life at The Concept Group
This role offers high ownership, real autonomy, and ambitious growth targets.
About The Concept Group
The Concept Group delivers shared back office services and supports market-facing organizations through its subsidiaries.