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Cobranet
Account Management Officer
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Develop and maintain long-term client relationships. Ensure timely delivery of solutions meeting customer needs.
What you’ll do
• Be primary contact and build long-term customer relationships. • Ensure timely delivery of solutions per customer needs. • Maintain client satisfaction and deliver exceptional service. • Liaise between customers and internal teams. • Cross-sell and upsell to increase revenues.
What you’ll bring
• BA/BS in Business Administration or relevant field. • Proven experience as Account Manager or similar role. • Experience with CRM software and MS Office. • Excellent listening, negotiation and presentation skills. • Strong verbal and written communication skills.
About Cobranet
Cobranet Limited provides reliable internet solutions with a robust, highly available network since 2003.